Blackrock, County Dublin, Ireland. Tel: +353-1-2891276

Cross-cultural Training











Language Training





More Information

Ever been frustrated by someone who... says 'Yes' but means 'No' won't participate in group discussions won't tell you what they think tells you too directly what they think Could be a difference in values and beliefs which make up culture ...

Cross-cultural directions provide intercultural awareness workshops for those doing business in multicultural environments and working with people of different languages and cultures, and for those in schools and colleges who find themselves interacting with people from diverse backgrounds. We will assist participants working or living with people of different cultures, working within a multi-cultural environment, or serving multi-cultural customers.

Our training aims to develop the skills necessary for living and working successfully across cultures, and is essential for anyone working in a culturally diverse environment. We aim to enhance understanding of cross-cultural issues and improve communication skills which minimize cultural misunderstandings based on cultural differences.

Training for multicultural situations helps participants recognise the various ways culture influences communication styles, perceptions, values, attitudes and behaviours, and understand how these affect their working and personal experiences in a multicultural workplace. It will also help participants to understand his/her own cultural history and values and how these are likely to affect interaction with people from other countries.

All the workshops include the following interactive methods.

• Demonstration of the influence of personal experiences and cultural values on perception of others.
• Simulation of cross-cultural encounters.
• Role-play.
• Self-analysis and discussion.